SUMMARY:
We are seeking an experienced, high-performing Operations Manager to oversee the day-to-day activities, multi-department productivity, and profitability of our established operational branch in Johannesburg.
POSITION INFO:
Operations Manager (Speciality Chemicals Industry) – Modderfontein, Johannesburg - Salary R45,000 to R55,000 CTC per month (Inclusive of Provident Fund contribution)
About the Role
We are seeking an experienced, high-performing Operations Manager to oversee the day-to-day activities, multi-department productivity, and profitability of our established operational branch in Johannesburg. This key leadership role requires a sharp business mind capable of driving operational excellence across Finance, HR, IT, Warehouse Management, and Health & Safety while maintaining top-tier customer service delivery and client SLA adherence.
Key Responsibilities
- Finance & Business Management: Manage the operational budget, focus heavily on cost control, sign off on monthly billing/invoicing, check project/SLA profitability, and manage operational expenditure.
- Operational & Technical Supervision: Verify and update SOPs for warehouse, project, and client management; resolve complex technical queries; and drive continuous improvement of technical service offerings.
- Client & Service Delivery Management: Oversee client satisfaction, approve costings/quotes, manage client SLA compliance, investigate complaints, and support business development to expand the market footprint.
- HR & Team Leadership: Conduct performance appraisals, manage access control/overtime/absenteeism, oversee training/career plans, and handle IR processes including initiating/chairing disciplinary enquiries.
- Risk & Compliance Management: Maintain operational legal compliance, conduct daily management walk-abouts, sign off on stock take/cycle count reports, manage supplier SLAs, and ensure compliance with ISO, SHERQ, and DEL audits.
- Health & Safety (SHE): Chair safety meetings, ensure site emergency/incident preparedness, and manage responses to spills or injuries.
Requirements & Qualifications
- Education: Grade 12 / Matric + relevant Degree in Business, Operations Management, or a related field.
- Experience: Proven experience as an Operations Manager or in a similar leadership capacity.
- Industry Focus: Minimum of 3 years’ experience in the Chemical Industry is highly advantageous.
- Systems & Software: Proficiency in MS Office Suite. Working knowledge of Syspro and Pastel Accounting software is advantageous.
- Financial & Inventory Acumen: Solid experience in financial principles, budgeting, forecasting, project costing, and inventory/warehouse management.
- Licensing: Valid, unendorsed Driver’s License (Code 08).
- Commute Capability: Candidates must be fully comfortable with commuting to Modderfontein / Longmeadow Park daily and managing typical Johannesburg traffic.
Key Competencies
- Strong leadership, conflict resolution, and staff management capabilities.
- Excellent negotiation, presentation, and client relationship-building skills.
- High analytical thinking, root-cause analysis, and systematic attention to detail.
- Outstanding planning, organizing, and commercial decision-making skills.
How to Apply
If you meet the requirements and are ready to take on a dynamic operational leadership role, please submit your updated CV highlighting your relevant operations and chemical industry experience.