Master Data Steward

What you will need:

• A relevant Diploma or equivalent practical experience.
• Approximately 1 to 3 years experience in one or more of the following:
• Master data maintenance or listing.
• Product or catalogue management.
• Data entry, validation or data control.
• Retail or FMCG operations.
• Supplier or product-information administration.
• Exposure to an MDM, ERP or catalogue-management system, such as SAP or a similar platform.
• Advanced Excel skills.
• An understanding of product master-data attributes and classification.
• Basic knowledge of GTIN or GS1 principles would be beneficial.
• Basic SQL or data-query skills would be advantageous.
• Exposure to data-submission methods such as templates, EDI or APIs would be useful.
• GS1, master-data management or data-governance training would be an added advantage.

What you will be responsible for:

Creating and maintaining master data:

• Create new product and business-partner records.
• Process amendments, updates and record retirements.
• Apply the correct naming conventions, classifications and metadata standards.
• Ensure records are complete and ready for publication across downstream systems.

Validating information and maintaining data quality:

• Check product and supplier information against defined business rules and processes.
• Verify critical attributes such as GTINs, dimensions, pricing, tax information and regulatory fields.
• Identify incorrect, incomplete or inconsistent information.
• Correct routine errors and escalate more complex exceptions when required.
• Help reduce rework and downstream system errors caused by inaccurate listings.

Managing supporting documentation:

• Ensure product images, specifications, safety or data sheets and supplier documentation are attached correctly.
• Maintain accurate document versions and audit trails.
• Follow established approval and change-control processes.

Managing requests and priorities:

• Monitor and manage incoming listing and amendment requests.
• Prioritise work according to agreed service levels and commercial urgency.
• Respond quickly during promotions, new product launches and other peak periods.
• Ensure listings and product hierarchies are ready ahead of scheduled go-live dates.

Working with stakeholders and suppliers:

• Liaise with internal teams, category owners and suppliers to obtain or clarify information.
• Follow up on missing product, packaging, label or supplier data.
• Resolve queries professionally and keep relevant stakeholders informed.
• Work closely with commercial, supply chain, e-commerce, data and systems teams.

Supporting governance and continuous improvement:

• Follow master-data policies, SOPs, approval workflows and governance requirements.
• Maintain a clear audit trail of record changes.
• Record recurring data issues and contribute to root-cause analysis.
• Recommend practical improvements to processes, controls or data rules.
• Assist with quick-reference guides, process documentation and team knowledge sharing.

How your success will be measured:

• Accuracy and first-time quality of published records.
• Turnaround time from request to publication.
• Completion of requests within agreed service levels.
• Reduction in corrections and rework.
• Volume of listings and updates processed.
• Reduction in downstream exceptions caused by listing errors.
• Compliance with training, governance and process requirements.

The person we are looking for
You are:

• Exceptionally attentive to detail.
• Accurate, organised and process disciplined.
• Comfortable working with large volumes of information.
• Able to manage multiple requests and changing priorities.
• Calm and dependable when promotional or launch deadlines create pressure.
• Confident enough to question incomplete or inconsistent information.
• Comfortable following structured processes while still looking for ways to improve them.
• A clear and professional communicator who can work effectively with internal stakeholders and external suppliers.
• Committed to data quality, governance and getting things right the first time.

If you understand that clean data is not simply an administrative task, but it is what allows the rest of the business to operate effectively then apply now.