Key Account Manager

Job Summary

The Key Accounts Manager is responsible for communicating the benefits of our fabric to drive sales. He/she will initiate and manage relationships with respective customers and serve as their point of contact and lead throughout the sales process.

Job Requirements

Qualifications and Experience:

A post-graduate Diploma or Degree in Business Administration, Sales, Marketing, or closely related discipline. 3 - 5 years of experience in Sales within a manufacturing environment. Computer literate (Microsoft office, Syspro). A demonstrable capacity to keep abreast of new technological trends. Understanding of commercial trends and marketing strategies.

Duties and Responsibilities,

Include but are not limited to the following: Facilitate sales, goals and develop long term partnerships with customers. Identify core needs and offer customized solutions to our clients. Planning and organising weekly work schedule to call on existing and potential clients. Present products and trends to customers. Review and manage customer order book. Collaborate closely with Planning and Distribution department to achieve OTIF. Interaction with design team for the best product offering and added treatments, ensuring the correct sample is developed and delivered to the customer. Interaction with production team liaising confirmation dates ensuring stock is delivered on time and in full. Monitor competition by gathering current marketplace information on pricing, delivery schedules and operational techniques. Liaise with customers regarding all confirmations, delays, forecasting and stock control.