Field Service Technician

SUMMARY:
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POSITION INFO:

Join a dynamic team within a forward-thinking organization renowned for its focus on innovative ICT managed services. This is an excellent opportunity for a seasoned Field Service Technician to thrive in a vibrant environment where your technical expertise and professional communication skills are highly valued.

Duties:

• Provide hands-on hardware and software support for desktops, laptops, and servers at client sites
• Configure and maintain network infrastructure including Ubiquiti and Sophos environments, with Reyee knowledge as a plus
• Implement and troubleshoot advanced networking solutions such as VLANs and routing protocols
• Resolve issues within the Microsoft 365 ecosystem and various server platforms
• Maintain accurate documentation, job cards, and real-time tracking of all service activities
• Participate in after-hours standby rotations and work overtime when required to meet client needs

Requirements:

• Proven field experience with a proactive approach to resolving complex technical issues
• Solid understanding of network architecture, server environments, and desktop support
• Fully bilingual in English; Afrikaans skills will be advantageous
• Relevant certifications such as CompTIA A+, N+, S+, or Microsoft certifications are highly regarded
• Valid driver’s license for at least 2 years
• Strong organizational skills with a focus on punctuality and administrative diligence
• Excellent time management and professionalism in client interactions

What We'll Give You:

• Market-related salary (Negotiable)
• Company vehicle
• Work cellphone

If you're ready to take the next step in your technical career and become part of a team that values expertise and professionalism, we invite you to apply today and join a company where your skills will make a real impact.