Job description
SUMMARY:
A luxury lodge situated in Limpopo is seeking an experienced Wedding Co-ordinator.
POSITION INFO:
Responsibilities:
- Respond promptly to wedding enquiries, providing detailed proposals and quotations, and ensuring efficient turnaround times.
- Proactively follow up on all wedding enquiries to convert leads into confirmed bookings.
- Maintain and update daily reports, including enquiry status, confirmed bookings, and client information on relevant systems.
- Coordinate all aspects of wedding planning with clients, including timelines, décor, catering, and onsite activities.
- Conduct site inspections and venue show-arounds for prospective wedding clients.
- Build and maintain strong relationships with past clients to encourage referrals and repeat business.
- Prepare detailed wedding function sheets, floor plans, and event briefs, ensuring clear communication with all internal departments and external suppliers.
- Manage and update guest rooming lists, including allocations and amendments where required.
- Assist with wedding product development and enhancement of packages and offerings.
- Monitor and follow up on deposits and payments in line with contractual agreements.
- Oversee wedding day coordination, ensuring seamless execution and a high standard of service delivery.
Requirements:
- SA Citizen
- At least 2 years experience as Wedding Co-ordinator within a 4*/5* lodge
- Grade 12 / Matric qualification
- Hospitality management qualification preferential
- Strong administration and selling skills
- Well presented and professional in approach
- Detail orientated
- Able to work under pressure and take initiative
- Deadline driven
- Computer literate
- Able to be on site with guests on wedding days
- Deal with guests requests, requirements and complaints
- Live on site (suitable for single applicants only)