Sales Administration Clerk

SUMMARY:
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POSITION INFO:

Our client, a well-established company within the timber manufacturing industry, is seeking a detail-oriented and customer-focused Sales Administration Clerk to join their team.

The successful candidate will provide administrative support to the sales function, ensuring accurate order processing, customer service and efficient coordination of sales-related activities.

Minimum Requirements

• Matric / Grade 12 or equivalent.

• Business-related tertiary qualification, accounting background or sales-related experience will be advantageous.

• Previous sales administration or office administration experience will be beneficial.

• Proficient in MS Office, particularly Excel and Outlook.

• Strong English communication skills, both written and verbal.

• Good understanding of customer service principles.

Key Responsibilities

• Capture and reconcile sales orders and dispatches.

• Maintain accurate sales-related records, filing and documentation.

• Follow up on customer orders, deliveries and queries.

• Assist with resolving credit note, invoice and delivery-related queries.

• Compile and maintain accurate sales and administration reports.

• Develop a sound knowledge of the company's product range, ordering processes and customer database.

• Provide professional and efficient customer service.

• Maintain a high level of integrity and professionalism when dealing with customers.

• Provide production administration support when required.

• Ensure all duties are performed in accordance with company procedures and policies.

Skills & Competencies

• Strong administrative and organisational skills.

• Excellent attention to detail and accuracy.

• Able to work under pressure and meet strict deadlines.

• Ability to multitask and prioritise effectively.

• Proactive with good initiative.

• Strong interpersonal and communication skills.

• Customer-focused and approachable.

• Ability to work overtime when required.

• Well-presented and professional.

Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.

Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to or register on our website at