General Manager
This is a hands-on leadership role for an experienced operator who thrives on ownership and can build a business from the ground up. The ideal candidate will come from a high-volume, guest-facing environment such as a busy restaurant group, QSR, padel or entertainment venue, bar, or club, and will be equally comfortable setting up operating systems as running the floor once doors open. Core Criteria: - Proven experience as a GM or senior operator in a high-volume, guest-facing hospitality, leisure, or entertainment business - Strong P&L management, budgeting, cost control, and forecasting experience - Experience setting up SOPs, staffing structures, and operating systems (pre-opening experience highly advantageous) - Strong people management, recruitment, and training ability - Confident working with POS systems and using data to drive operational decisions - Sales and marketing experience, including promotions, events, and driving repeat business - Entrepreneurial, ownership-minded approach with the confidence to work independently - Comfortable with extended, seven-day operating hours, including opening and closing shifts Core Responsibilities: - Take full ownership of pre-opening readiness: staffing structure, recruitment, rostering, SOPs, and operating systems - Coordinate with contractors, suppliers, and stakeholders to ensure the venue is operationally ready for launch - Manage procurement, stock planning, and opening stock - Set up POS and reporting systems ahead of opening - Train and onboard the full team before launch - Manage the full P&L, budgets, cost control, and forecasting once operational - Maintain high service standards and remain highly visible within the venue - Drive sales, marketing, promotions, and events to build traffic and repeat business - Develop corporate, group, league, and other revenue opportunities - Lead and manage the team, overseeing rosters and labour control - Report regularly to ownership on performance and operational matters On Offer: - Salary: R50,000 - R60,000 CTC per month, dependent on experience, with a performance incentive to be structured once budgets are finalised - This is a live-out position - The opportunity to build and shape a brand-new venue from the ground up, with genuine scope to grow the business