We’re a UK-based cleaning company looking for an organised and commercially focused Sales Operations Executive to support our growing sales function. You’ll play an important role in ensuring customer opportunities are efficiently managed from the first enquiry through to conversion.
The ideal candidate will combine strong sales ability with excellent attention to detail, customer-focused communication and confidence working with CRM systems in a remote environment.
The Opportunity
You’ll be responsible for keeping leads moving, maintaining accurate customer information and supporting a sales process that delivers both strong customer experiences and measurable commercial results.
Key Contributions
Manage and prioritise incoming warm leads
Assess customer requirements and match them with appropriate services
Assist customers throughout the enquiry-to-booking journey
Conduct structured follow-ups on open sales opportunities
Ensure leads are progressed rather than left inactive
Keep CRM records, customer details and sales activity accurate
Monitor sales activity and pipeline performance
Identify potential improvements to the lead conversion process
Communicate effectively with customers throughout the sales journey
Consistently achieve individual sales and conversion targets
Weekend availability is required, with shifts structured around rotations such as Saturday–Tuesday or Wednesday–Sunday.
What You Can Expect
Basic salary negotiable based on experience
OTE R25,000+ per month
Fully remote working
40 days paid annual leave
Minimum 2 years’ experience in telesales, lead generation, or direct sales with proven results.
Professional English communication, both written and spoken.
Able to work independently from a remote location.
Strong people skills and problem-solving mindset.
Calm and resilient under pressure, capable of handling objections.
Consistently meets lead conversion and sales targets.
Proficient in Microsoft Word, Excel, and Outlook.
Experienced with CRM systems to manage prospects and track progress.
Reliable laptop/desktop with internet speed of at least 20mbps.
Sales Operations Executive – Weekend Shifts • Ladysmith, KZN, ZA
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