Group Risk Administrator
Job Title
Group Risk Administrator
Description
We are seeking two (2) dedicated Group Risk Administrators to join our team in Braamfontein, Johannesburg. This role requires on-site attendance three days per week. The position is a 12 month renewable contract with a subcontractor budget of R18K per month. Only immediate joiners will be considered. Applicants must submit a clear credit report along with their CV.
Responsibilities
- Administer group risk benefit schemes and employee insurance programs.
- Process new member enrolments, amendments, terminations, and beneficiary updates accurately and in a timely manner.
- Coordinate and track claims administration, including death, disability, critical illness, and income protection claims.
- Prepare monthly and ad-hoc reports related to group risk schemes and claims.
- Reconcile insurer invoices and premium payments against employee and payroll records.
- Ensure compliance with regulatory requirements, company policies, and insurer processes.
- Respond to employee queries regarding benefit coverage, eligibility, and claims procedures.
- Support annual benefit renewals, audits, and employee benefit communication initiatives.
- Assist with process improvement projects and system enhancements related to benefits administration.
Qualifications
- Certificate or degree in Human Resources, Insurance, Business Administration, or related field preferred.
- Minimum 2 years experience in group risk or employee benefits administration, or related insurance administration experience.
- Proven experience processing life, disability, critical illness, or income protection claims is advantageous.
- Strong computer skills, including experience with HRIS or benefits administration systems and Microsoft Excel.
- Excellent communication skills and the ability to deal with confidential information professionally.
- Ability to work independently, manage multiple priorities, and meet deadlines.
- Immediate availability to start is required.
- Clear credit report must be submitted with CV.
Skills
- Group risk administration
- Benefits administration
- Claims administration
- Life insurance administration
- Disability insurance administration
- Critical illness claims management
- Income protection administration
- Member enrolment processing
- Beneficiary management
- Invoice and premium reconciliation
- Regulatory compliance
- HRIS administration
- Reporting and analytics
- Microsoft Excel
- Data reconciliation
- Stakeholder communication
- Employee communication
- Audit support
- Process improvement
- Time management
- Confidentiality and data protection
- Attention to detail
- Customer service
Location: Braamfontein, Johannesburg (3 days per week in office)
Mode of hire: 12 months renewable contract
Subcon budget: R18K/Month
Required: Clear credit report submitted with CV. Immediate joiners only.
. Skillset Required: Group risk administration, Benefits administration, Claims administration, Life insurance administration, Disability insurance administration, Critical illness claims management, Income protection administration, Member enrolment processing, Beneficiary management, Invoice and premium reconciliation, Regulatory compliance, HRIS administration, Reporting and analytics, Microsoft Excel, Data reconciliation, Stakeholder communication, Employee communication, Audit support, Process improvement, Time management, Confidentiality and data protection, Attention to detail, Customer service