Hotel Procurement Manager

Minimum Requirements

• Minimum 5 years procurement/purchasing experience, with solid management-level experience
• Current or recent procurement experience within a hotel environment is essential
• Proven experience managing procurement within a large, busy and high-volume hospitality operation
• Strong understanding of hotel purchasing processes, stock control and departmental requirements
• Experience purchasing across F&B, Kitchen, Housekeeping, Engineering, Front Office and general hotel operations
• Strong knowledge of supply chain management, supplier sourcing, vendor management and procurement controls
• Proven experience negotiating supplier contracts, pricing and service-level agreements
• Strong financial and commercial acumen with demonstrated cost-saving and cost-control achievements
• Experience with operational purchasing, Capex and project-related procurement
• Strong analytical, reporting and problem-solving skills
• Experience leading and developing a procurement/purchasing team
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Relevant qualification in Procurement, Supply Chain Management, Finance, Business Management or a related field advantageous
• Experience with hotel purchasing, inventory or stock-control systems advantageous
• Valid South African ID required

Key Responsibilities

Strategic Procurement Management

• Develop and implement a comprehensive procurement strategy aligned with the hotels operational and financial objectives.
• Oversee all purchasing requirements, including operational, Capex and project-related procurement.
• Establish, maintain and enforce procurement policies and procedures.
• Continuously review purchasing trends, pricing and supplier performance to achieve the best quality at the best possible commercial value.
• Identify opportunities to improve efficiencies, consolidate purchasing and reduce unnecessary expenditure.

Vendor & Supplier Management

• Source, evaluate, qualify and appoint suitable suppliers.
• Build and maintain strong, professional supplier relationships.
• Negotiate contracts, pricing, payment terms and SLAs.
• Conduct regular supplier evaluations, audits and performance reviews.
• Ensure suppliers consistently meet the hotels standards for quality, pricing, availability and service.
• Facilitate annual supplier engagements and identify opportunities for value-added partnerships.

Operational Procurement

• Coordinate daily procurement requirements across all hotel departments.
• Ensure the uninterrupted supply of products and services required for hotel operations.
• Monitor stock levels, stock turnover, purchasing patterns and waste.
• Review and approve purchase orders in accordance with delegated authority and internal controls.
• Monitor deliveries and resolve shortages, quality concerns, pricing discrepancies and supplier-related issues.
• Work closely with operational departments to anticipate requirements and avoid unnecessary emergency purchasing.

Financial Control & Reporting

• Partner with Finance and operational leaders to manage procurement budgets and forecasts.
• Maintain accurate purchasing and supplier documentation.
• Conduct cost-benefit and pricing analyses.
• Track procurement performance and report on savings, supplier performance and purchasing trends.
• Identify and implement sustainable cost-saving initiatives without compromising operational or guest standards.

Compliance & Risk Management

• Ensure procurement practices comply with applicable South African legislation, financial controls and company policies.
• Maintain transparent and ethical procurement practices.
• Promote responsible sourcing, sustainability and local supplier engagement where commercially appropriate.
• Identify and mitigate procurement and supply-chain risks.
• Ensure appropriate controls are maintained throughout the purchasing process.

Team Leadership

• Lead, coach and develop the procurement team.
• Ensure the department operates efficiently within a demanding, high-volume hotel environment.
• Establish clear standards of accountability and performance.
• Promote collaboration between Procurement, Finance and hotel operational departments.
• Review and continuously improve SOPs relating to purchasing, receiving and stock control.

What We Are Looking For

We are looking for a hands-on hotel procurement professional, not simply someone with general purchasing experience.
You understand that hotel procurement is fast-moving and operationally critical. You know the difference between purchasing for kitchens, housekeeping, engineering and guest-facing departments, and you understand the importance of balancing quality, availability, cost and operational urgency.
You are confident challenging costs, negotiating with suppliers, analysing purchasing trends and ensuring departments receive what they need while maintaining strong financial controls.
Most importantly, you demonstrate the values of teamwork, respect, innovation, accountability, passion and integrity.

Important Application Notes

• Hotel procurement/purchasing experience is essential
• Candidates without relevant hotel procurement experience will not be shortlisted
• Applicants must hold a valid South African ID
• Please ensure your CV is fully updated, including dates of employment and positions held
• Shortlisted applicants will complete a virtual introduction interview

Join a team where operational excellence meets genuine hospitality and play a pivotal role in supporting the future of one of Cape Towns leading hotels.