Information Systems Engineer

Business and systems analysis:

• Evaluate current business processes across property management, finance, billing, and leasing functions.
• Identify system inefficiencies, gaps, and opportunities for automation and improvement.
• Gather and document business requirements and translate them into functional specifications.
• Work closely with stakeholders to align system capabilities with operational needs.

Systems implementation and optimization:

• Lead and support the implementation of property management and financial systems.
• Configure, test, and deploy system enhancements and new modules.
• Ensure optimal use of current systems such as procurement, accounting, and reporting tools.
• Drive continuous improvement initiatives to streamline workflows and reduce manual processes.

Data management and reporting:

• Ensure data integrity across all systems, including tenant, lease, financial, and asset data.
• Develop and maintain dashboards and reports for management (e.g., arrears, NOI, cashflow, budgets).
• Support month-end and year-end processes through accurate system data and reporting.
• Assist in integrating systems for consolidated reporting across the property fund.

Stakeholder engagement:

• Act as the key liaison between finance, property management, asset management IT, and external vendors.
• Provide system training and support to internal users.
• Translate technical concepts into business-friendly language for non-technical stakeholders.
• Lead the internal IT team to ensure responsive support, effective issue resolution, and alignment between IT delivery and business priorities.
• Manage relationships with system vendors and service providers.

Governance and compliance:

• Ensure systems align with company policies, procedures, and approval frameworks (DOA).
• Support audit requirements by ensuring accurate system controls and data trails.
• Maintain proper documentation of system processes, changes, and configurations.

Project management

• Participate in or lead system-related projects, including upgrades, migrations, and integrations.
• Monitor timelines, deliverables, and project risks.
• Support digital transformation initiatives within the property fund.

Minimum Requirements

• Bachelors degree in Information Systems, Finance, Accounting, or related field.
• 35 years experience as an Information Systems Engineer / Systems Analyst, preferably within property, real estate, or financial services.
• Experience with property management systems is highly advantageous.
• Understanding of IT systems, infrastructure, user support, and system administration principles.
• Understanding of financial processes (billing, debtors, creditors, leasing, property management, budgeting, reporting).
• Advanced Excel and data analysis skills.
• Experience with system integrations and reporting tools (e.g., Power BI).

Advantageous skills:

• Experience in property fund structures and asset management reporting
• Knowledge of automation tools and workflow systems
• Basic SQL or data querying knowledge
• Experience in system implementations or migrations

Key competencies:

• Strong analytical and problem-solving skills
• Process-driven with attention to detail
• Ability to translate business needs into system solutions
• Excellent communication and stakeholder management skills
• High level of accountability and ownership
• Ability to work under pressure and meet deadlines

Performance Indicators (KPIs):

• Improvement in system efficiency and reduction in manual processes
• Accuracy and reliability of system data and reports
• Turnaround time for system enhancements and issue resolution
• User adoption and satisfaction with systems
• Successful delivery of system-related projects