Motor Dealership Service Advisor

Service Advisor
Western Cape, Cape Town
Market Related Salary + Incentive + Benefits

***THIS POSITION REQUIRES MOTOR DEALERSHIP EXPERIENCE***

Our client is a Workshop Super Hub, and this isn’t just another dealership or service centre. This is a flagship operation built to do things differently, and they’re looking for an experienced Service Advisor to join the team. In this role, you’ll be responsible for Customer Reception, Workshop Administration, Multi-Franchise Coordination across several OEMs, Quotations & Upselling, WIP Management, Customer Communication, Invoicing & Vehicle Handover, Cash & Deposit Management, Warranty & Maintenance Plan Administration, and ultimately ensuring an exceptional Customer Experience from booking to vehicle collection. To apply, you’ll need a minimum of 2 years of Service Advisor experience within a multi-brand dealership environment, together with solid working knowledge of Keyloop, CDK or similar. You’ll need a mind that can switch OEMS, customers and priorities at speed, thick skin and steady nerves when the workshop heats up, and a sharp eye for detail that refuses to let anything slip through the cracks. Most importantly, you’ll be customer-focused, an excellent communicator, and able to speak both “car” and “people.”
You won’t just be filling a seat. You’ll be part of the foundation team, helping shape a bold new approach to vehicle servicing and building the customer journey.

Job Requirements

• Matric Certificate
• A valid Drivers License
• 2 years of Service Advisor experience within a franchised motor dealership (multi-brand dealership environment preferred)
• Working knowledge of Keyloop, CDK or similar
• Excellent written and verbal English and Afrikaans communication skills.
• Own reliable transport
• Stable work history
• Contactable references

You will need the following documents and experience to apply.

• A FULL CV in Word or PDF format - Must include Company Names, Dates of Employment and Reasons for Leaving. Our system does NOT support scanned CV’s
• A Recent Photograph of yourself
• Copy of your ID/ Drivers License
• All Qualifications on ONE document

NOTE: Should you not hear from one of our Representatives within 14 days of submitting your application, please consider your application unsuccessful for this position.