We are looking for a skilled and hands-on Data Center Technician to support server infrastructure hardware troubleshooting physical network deployments and data center buildout activities.
This role requires a technically strong professional with experience in diagnosing server hardware issues performing root cause analysis supporting physical network installations and working in complex data center environments. You will also contribute to technical documentation knowledge sharing training and continuous improvement initiatives.
Tasks
What Youll Do:
Troubleshoot and diagnose complex server hardware and component failures
Perform Root Cause Analysis (RCA) and failure analysis using controlled testing
Support server deployments maintenance and field operations
Investigate hardware firmware and system-level issues
Use Linux and Windows command-line tools for troubleshooting
Support physical network setup and troubleshooting across Layer 1 Layer 2 and Layer 3
Install trace label manage and organize network and server cabling
Assist with switch setup and connectivity validation
Maintain port maps and deployment documentation
Monitor server fleet health and identify trends or recurring issues
Develop and maintain SOPs Knowledge Base articles technical guides and documentation
Train and mentor field technicians on new products tools and technical processes
Collaborate with engineering teams and provide detailed feedback on failures and serviceability
Participate in pre-work planning daily status updates and post-project follow-ups
Requirements
What Were Looking For
35 years of experience as a Data Center Technician or similar role
Strong hands-on knowledge of server hardware and component-level troubleshooting.
Experience with hardware failure analysis and Root Cause Analysis (RCA)
Knowledge of physical networking and troubleshooting across Layer 13
Experience with cabling cable management cable tracing and port mapping.
Ability to troubleshoot using Linux and Windows command-line environments.
Strong analytical and problem-solving skills.
Experience working independently and within geographically distributed teams.
Excellent communication and documentation skills.
Ability to mentor and train other technicians.
Preferred Skills:
CCNA certification
Microsoft certifications (MCP / MCSE)
Scripting experience:
PowerShell
Python
Bash
Employment Type : Employee Experience: years Vacancy: 1
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Data Center Technician • Johannesburg, Gauteng, South Africa