Catering Operations Supervisor

About the Role

Our client is seeking a vigilant and efficient Catering Operations Supervisor to oversee the day-to-day execution of catering services in East London . You will be responsible for supervising the catering team, ensuring smooth service delivery, managing inventory, and upholding the highest standards of quality and customer satisfaction. This role is crucial for maintaining operational excellence and ensuring that every event meets our client's stringent requirements. You will work closely with the catering manager to implement best practices and drive efficiency within the operations, contributing to the positive reputation of our client in the Eastern Cape region.

Key Responsibilities

• Supervise and coordinate the activities of the catering staff during service periods.


• Ensure all catering setups, food presentation, and service standards meet company guidelines.


• Manage inventory levels for food, beverages, and supplies, participating in ordering as needed.


• Conduct regular quality checks and implement corrective actions to maintain high standards.


• Train and mentor new catering staff, providing guidance on service protocols and safety procedures.


• Address client feedback and operational issues promptly and effectively during events.

Requirements

• Previous supervisory or leadership experience in a catering or hospitality environment.


• Strong understanding of food safety, hygiene, and operational procedures.


• Excellent organizational and time-management skills.


• Effective communication and interpersonal skills for team and client interaction.


• Ability to work flexible hours, including evenings and weekends, as dictated by event schedules in East London .

Benefits

• Competitive salary and opportunities for overtime.


• Exposure to diverse catering events and clientele.


• On-the-job training and potential for career progression.


• A supportive team environment dedicated to service excellence.


• Working with a reputable catering provider in East London .

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