E-commerce Platform Specialist

About the Role

Our client is searching for a detail-oriented E-commerce Platform Specialist to manage and optimize their online sales channels. You will be instrumental in ensuring the smooth operation of the e-commerce website, enhancing user experience, and driving sales conversions. This role involves close collaboration with marketing, IT, and customer service teams to implement new features, troubleshoot issues, and maintain the integrity of the platform. If you have a passion for online retail, a knack for problem-solving, and a commitment to delivering seamless customer journeys, we encourage you to apply for this key position based in Tembisa .

Key Responsibilities

• Manage and maintain the day-to-day operations of the e-commerce platform, ensuring optimal performance and uptime.
• Upload, update, and manage product listings, including descriptions, pricing, images, and inventory levels.
• Implement and test new features, functionalities, and promotional campaigns on the e-commerce site.
• Monitor website analytics and user behavior to identify areas for improvement in conversion rates and customer experience.
• Collaborate with web developers and designers to resolve technical issues and implement design updates.
• Process and oversee online orders, ensuring accuracy and timely fulfillment in coordination with logistics.

Requirements

• 2+ years of experience managing an e-commerce platform (e.g., Shopify, WooCommerce, Magento).
• Proficiency in product information management (PIM) and content management systems (CMS).
• Familiarity with web analytics tools such as Google Analytics for performance tracking.
• Strong understanding of online merchandising, SEO best practices, and digital marketing principles.
• Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Experience working within the e-commerce industry is highly preferred.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Comprehensive health insurance and wellness programs.
• Employee discounts on company products.
• Opportunities for professional growth within a growing retail business.
• A stable and supportive work environment in Tembisa .

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