Handyman

The Maintenance Handyman is responsible for carrying out general maintenance, repairs, and preventative maintenance across the hotel to ensure that guest rooms, public areas, and back-of-house facilities are safe, functional, and maintained to hotel standards

• Grade 12 / Matric (advantageous).
• Minimum 2-3 years' experience in a maintenance or handyman role, preferably in a hotel or similar environment.
• Basic knowledge of plumbing, electrical, carpentry, and general building maintenance
• Good problem-solving and troubleshooting skills.
• Ability to work independently and under pressure.
• Strong attention to detail.
• Time management and prioritisation skills.
• Required to work weekends, public holidays, and shifts

Duties and Responsibilities

General Maintenance

• Perform day-to-day maintenance and repairs in guest rooms, public areas, offices, and back-of-house areas.
• Attend to maintenance requests promptly and efficiently.
• Conduct minor plumbing repairs (leaks, blockages, taps, toilets).
• Carry out basic electrical work (changing plugs, light fittings, switches – within legal scope).
• Perform basic carpentry work (doors, locks, furniture repairs).
• Assist with painting, patching, tiling, and general building maintenance.

Preventative Maintenance

• Conduct routine inspections of rooms and facilities to identify maintenance issues.
• Carry out preventative maintenance tasks according to schedules.
• Report major defects or safety risks to the Maintenance Manager immediately.

Health, Safety & Compliance

• Ensure compliance with Occupational Health and Safety regulations at all times.
• Maintain a clean, safe working environment.
• Use tools, equipment, and PPE correctly.
• Report hazards, incidents, and near misses promptly.

Guest & Staff Support

• Respond professionally and courteously to guest maintenance requests.
• Minimise disruption to guests while performing repairs.
• Work closely with Front Office, Housekeeping, and other departments to resolve issues.

Tools, Stock & Equipment

• Maintain tools and equipment in good working condition.
• Report damaged or missing tools.
• Assist with stock control of maintenance supplies and materials.

Additional Duties

• Assist contractors when required.
• Be available for emergency maintenance issues after hours when required.
• Perform any reasonable duties assigned by management

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