Assistant Lodge Manager | Luxury Safari Lodge | Madikwe, Nw | Lb

Assistant Lodge Manager | Luxury Safari Lodge | North West - Salary: R18,000 | Live-in Position

This is an excellent opportunity for a hospitality professional who is passionate about delivering exceptional guest experiences while supporting the overall management of a high-end lodge operation.

The successful candidate will work closely with the Lodge Manager to ensure the seamless day-to-day running of the property, maintaining the highest standards of service, guest satisfaction, and team performance in a dynamic safari environment.

Key Responsibilities:

• Support the Lodge Manager in overseeing daily lodge operations
• Ensure exceptional guest experiences through personalised service and attention to detail
• Supervise and coordinate front-of-house and housekeeping teams
• Assist with staff training, development, and performance management
• Handle guest queries, requests, and any issues in a professional manner
• Maintain high standards of lodge presentation, cleanliness, and service delivery
• Assist with stock control, ordering, and administrative duties
• Ensure compliance with health, safety, and company standards

Requirements:

• Previous experience in a similar role within a luxury safari lodge environment
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• High level of organisation and attention to detail
• A guest-focused approach with a passion for hospitality
• Ability to work well under pressure in a remote environment
• Well-presented and professional at all times

What is Offered:

• Salary of R18,000 with live-in accommodation
• 7% company contribution to provident fund (effective from the fourth month)
• Medical aid subsidy of 50%, capped at R1,800 per month (effective from the fourth month)
• Accommodation, utilities, and high-speed Wi‑Fi included
• Three meals per day on a balanced, rotating staff menu
• Access to staff recreation facilities, including a pool, games room, and fully equipped gym
• Covered parking for personal vehicles
• Shuttle transport between staff village and lodge, as well as weekly transfers from Madikwe Game Reserve gates
• 21/7 work cycle with 21 days annual leave per year
• Uniform provided and laundered by the lodge
• Gratuities may apply depending on the role

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