DC Clerk x2
Job category: Other: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
EE position: Yes
About our company
Clicks Group
Introduction
Clicks is on the hunt for a dedicated DC Clerk to join our Logistics team. The successful candidate will play a key role in maintaining all Distribution Centre (DC) functions with a high level of organization, clear communication, and a hands-on approach to ensure effective and professional service delivery. If you’re detail-oriented, proactive, and committed to excellence, we want to hear from you!
Job Objectives:
Assist with various projects, supporting project management activities across multiple initiatives.
Develop Standard Operating Procedures (SOPs), learner guides, presentations, and assessments to support training and operational excellence.
Conduct Fareye refresher training sessions to ensure ongoing compliance and knowledge updates.
Perform daily compliance reporting, specifically tracking Fareye KPIs.
Monitor live tracking on Fareye across different hubs, including driver performance and route adherence.
Support live agents and chatbot assistants as the first point of contact for store queries.
Deliver practical, on-the-floor training related to asset tracking processes.
Configure and set up scanners to ensure operational readiness.
Troubleshoot Fareye system issues to maintain smooth operations.
Manage Master Data by setting up new stores and updating existing store information within the Fareye system.
Drive continuous improvement initiatives leveraging the Fareye platform.
Oversee asset management activities to maintain accurate tracking and control.
Set up and monitor electric vehicle (EV) operations within the Fareye system.
Perform Fareye administrative duties to support overall system effectiveness.
Knowledge:
- Understanding of logistics environment
Skills:
- Microsoft office suite
- Communication (verbal and written) skills
- Basic numeric skills
Experience Required:
- Essential: 1 year Administration experience
- Essential: 1 year within a distribution/logistics
- Desirable: Experience on a warehouse management system
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