LEGO Store Manager - Menlyn

Are you ready to lead the future of play?

Join the LEGO® family as a Store Manager and become the face of our brand in (Location). In this role, you won’t just manage a store; you will lead a team of play experts, driving commercial success while ensuring that the LEGO® Brand, Vision, and Values are built into every customer interaction. We are looking for a self-driven leader who can motivate, energise, and inspire a team to deliver world-class performance in a "safety-first" environment.

The Mission: Lead, Inspire, Succeed

As a Store Manager, you are the architect of the store’s success. Your focus will be:

• Driving Results:Exceed Key Performance Indicators (KPIs) and maximize profitability through sound operational practices and impeccable merchandising standards.
• Exceptional Customer Journeys:Act as a role model for our service model, ensuring every client receives a "signature experience" that builds lifelong brand loyalty.
• Team Leadership & Growth:Empower your team through active coaching, continuous product training, and performance management. You turn Sales Assistants into Brand Ambassadors.
• Operational Autonomy:As a highly independent leader, you will manage daily operations—from inventory and scheduling to loss prevention with precision and a self-motivated drive.
• Strategic Collaboration:Work closely with senior management and partners to drive big-picture business performance and foster a cooperative, high-energy working culture.

What You’ll Bring to the Team

• Leadership Excellence:At least 3 years of supervisory/management experience in a fast-paced retail environment.
• Operational Expertise:Proven mastery of POS systems, stock-takes, and inventory control.
• People Skills:Strong conflict resolution abilities and experience managing staff schedules and performance reviews.
• Independence:You are self-driven, detail-oriented, and thrive in an environment where you are trusted to lead without micro-management.
• LEGO® Passion:A genuine understanding of LEGO® products and the creative joy they bring to "builders of tomorrow."

Pre-requisites for Application

• Education:Valid Matric Certificate.
• Experience: 3+ Years Management
• Clearance:Must be comfortable undergoing credit and criminal background checks.
• Logistics:Reliable transport and a commitment to work according to the mall’s trading hours.
• References:Must provide reliable, contactable professional references.
• Environment:Must be comfortable and engaging in a child-friendly environment.

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