Fund Administrator

Minimum Requirements:

• 4+ years of back office, fund administration, or investor operations experience in financial services.
• Working knowledge of AML/KYC onboarding.
• Excellent telephone manner and client-facing confidence, including with high-net-worth investors and intermediaries.
• Strong organisational and coordination skills; able to hold many threads at once without dropping detail.
• Proficiency in Excel.
• Comfortable with CRM and document management systems.
• Clear, professional written communication.
• Familiarity with distributor and IFA channel operations (advantageous).
• Experience supporting a senior executive (advantageous).

Main Accountabilities:

• Raise execution and coordination
  • Work closely with the CFO and Business Development Team on day-to-day execution of the raise; keep all moving parts synchronised and surface what needs attention before it becomes urgent.
  • Track workflow across investors, distributors, and advisors; hold the master view of status and next actions.
  • Coordinate diaries and deadlines across the CFO, distribution partners, and counterparties.
• Investor onboarding and administration
  • Process subscriptions and onboarding documentation from receipt to execution.
  • Run AML/KYC verification on every investor and connected party; escalated exceptions.
  • Maintain complete, audit-ready investor files and an accurate investor register.
• Client and distributor liaison
  • Act as first point of contact for investor and distributor queries — confident and professional on the phone and in writing.
  • Set up and coordinate meetings between distributors and IFAs; manage invitations, scheduling, and follow-up so distributors can attend prepared.
  • Chase incomplete applications through to close-out.
• Client support
  • Support clients in assembling and preparing their tax documentation (administrative support only; substantive queries escalated per protocol).
  • Support the distribution of statements, confirmations, and tax certificates.
• Records and controls
  • Apply the onboarding checklist and control framework on every file.
  • Maintain records to regulatory standards and support audit requests.
  • Keep document version control across the subscription pack and templates.

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