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UrbanSoft SA PTY
Elastic Stack EngineerUrbanSoft SA PTY • Johannesburg, Gauteng, ZA
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Elastic Stack Engineer

Elastic Stack Engineer

UrbanSoft SA PTY • Johannesburg, Gauteng, ZA
20 days ago
Job description

Job Description: Elastic Stack Engineer

(Search & Observability)

Role Overview

As an Elastic / Observability & Security Platform Engineer, you will lead the design, implementation, monitoring and continuous improvement of our Elastic-based observability and security stack. You will take ownership of detection rules, watchers, ML-models, health monitoring of data streams, alerting frameworks, and tracking of data pipeline latency/integration times. You will work closely with data engineers, security operations, platform engineering, and business-units to ensure robust real-time monitoring, anomaly detection, alerting, and data integration observability.

Key Responsibilities

  • Architect, deploy, configure and optimise the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash, Elastic Machine Learning, Elastic Watcher/Alerting).
  • Develop and maintain JSON-based configuration files, logic and pipelines for detection rules, watchers and alerting states.
  • Design, build and operationalise machine-learning jobs within Elastic ML (e.g., anomaly detection, forecasting, classification) for observability/security use-cases.
  • Monitor, maintain and improve the health and performance of data-streams (logs, metrics, events, traces) ingesting into the Elastic cluster: ensure data freshness, minimal latency, correct mapping, index lifecycle management (ILM), shard management, and cluster health.
  • Implement and maintain alerting/notification frameworks: watchers/triggers, custom alert-logic via JSON, integration with downstream systems (Slack, Teams, PagerDuty, email, webhook).
  • Track and report on the integration time between upstream data sources and the Elastic ingestion pipeline (i.e., latency from source → pipeline → index → availability), diagnose and mitigate delays or bottlenecks.
  • Develop dashboards, visualisations and reports in Kibana to communicate KPIs, SLAs (data-ingestion, alert-response, model accuracy), and to drive continuous improvement.
  • Collaborate with data engineering, DevOps, security operations (SecOps), SRE and business stakeholders to define requirements and deliver effective observability/security solutions.
  • Establish best‑practices, standards and documentation for JSON rule-configs, watchers, ML-jobs, dashboarding and monitoring.
  • Participate in incident-response processes: support triage, root-cause analysis and feed learnings back into detection rules/ML jobs/monitoring.
  • Stay up-to-date and contribute to improving the Elastic ecosystem in our environment: new features, upgrades, tuning, cost-optimisation, benchmark/scale testing.

Required Skills & Experience

  • Strong hands‑on experience with the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash or equivalent ingestion pipelines) – you should be comfortable deploying, configuring and operating production Elastic clusters.
  • Proficiency in writing and using JSON configurations and logic for detection rules, watchers, alerting frameworks, and monitoring pipelines.
  • Experience building and operationalising Elastic Machine Learning jobs (anomaly detection, forecasting, classifications) and interpreting model output for observability/security use-cases.
  • In‑depth experience monitoring and maintaining the health of high-volume data streams: log/metric/event/tracing data, with attention to data latency, ingestion batching, pipeline failures, index lifecycle, and cluster resource optimisation.
  • Experience designing end‑to‑end alerting workflows (trigger logic, thresholds, multi‑condition rules, escalation, notification integration).
  • Experience tracking and measuring integration times (data latency from source ingestion to availability in index/dashboards) and implementing improvements to reduce that latency.
  • Strong scripting or programming ability (e.g., Python, Bash, or similar) to automate tasks, integrations or alert‑logic.
  • Strong analytical and problem‑solving skills: ability to diagnose ingestion/pipeline/cluster issues, chain of events, root causes, and propose mitigations.
  • Excellent communication skills: able to articulate detection logic, ML-model results, data‑latency issues and dashboards to technical and non‑technical stakeholders.
  • Good understanding of DevOps/SRE practices (CI/CD, Infrastructure as Code, Monitoring, Logging, Alerting).
  • Ability to document clearly: JSON rule setups, watchers, dashboards, models, runbooks.
  • Bachelor’s degree in Computer Science, Information Systems or equivalent experience; or equivalent relevant industry experience.

Desirable / Bonus Skills

  • Experience with elastic security (formerly SIEM) use‑cases using Elastic.
  • Experience with other observability/tracing stacks (OpenTelemetry, Jaeger, Prometheus, Grafana) and integrating them into Elastic.
  • Knowledge of cloud environments (AWS, Azure, GCP) and experience managing Elastic clusters in cloud or hybrid deployments.
  • Experience with large scale index management, shard tuning, ILM policies, cluster scaling, and cost optimisation.
  • Experience with advanced ML-techniques (unsupervised learning, time‑series forecasting, advanced feature engineering) applied to observability/security.
  • Knowledge of security operations (SecOps) and detection use‑cases: threat hunting, anomaly detection, SOC workflows.
  • Familiarity with infrastructure instrumentation (logs, metrics, traces) and analysing telemetry from microservices/distributed systems.

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Elastic Stack Engineer • Johannesburg, Gauteng, ZA