Senior Insights & Intelligence Analyst

Key Responsibilities:

• Turn data into strategic insights by answering key business questions and translating findings into clear recommendations and actionable priorities
• Proactively identify trends, risks, opportunities, and root causes to drive informed decision-making.
• Provide a strong, evidence-based point of view in every client and stakeholder engagement.
• Define and uphold best-in-class insight standards while coaching and developing the team to consistently deliver high-value outcomes.
• Act as a trusted strategic partner to clients and internal teams, shaping plans and priorities rather than simply responding to requests.
• Present insights and recommendations to senior stakeholders, clearly linking data to business outcomes.
• Lead an automation-first insights function, replacing manual reporting with scalable, automated, and self-service solutions.
• Leverage AI and emerging technologies to enhance analysis, improve efficiency, and scale insight delivery while maintaining quality and accountability.
• Establish standardized templates, data models, and processes to ensure consistent, efficient, and sustainable delivery.

Job Experience and skill required

• Postgraduate qualification - Degree / Honours / Maters in Data Science, Business analytics, Market research, Statistics, Economics or related
• 7 - 10 years in research, customer insight, analytics, or business intelligence with a proven track record of leading teams, functions, or strategic insight initiatives at a senior level
• Proven experience working with executives and client strategy with insights
• Experience with leading the automation or transformation of reporting and analytics workflows, materially reducing manual effort and cycle time
• Strong command of data analytics (data modelling, trends analysis and synthesis of quantitive and qualitative inputs.
• Hands on BI Dashboard tools (PowerBI, Tableau, Looker)
• Work experience with data transformation and automation approaches (SQL, Python, Power Query or modern lo code and AI tools)
• Practical experience applying AI / LLM tools

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