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Empact Group
Training AdministratorEmpact Group • Cape Town, ZA
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Training Administrator

Training Administrator

Empact Group • Cape Town, ZA
1 day ago
Job description

Overview:

  • We are looking for a proactive, highly organised administration professional to join our P&D department and be responsible for the general administration within the Training Department.
  • This role will provide support to the greater P&D team through the efficient-running of the Training Department and all administration related thereto.

Requirements:

  • Knowledge/experience in Skills Development administration - essential
  • 2 years previous experience in administration equivalent role
  • Strong computer literacy skills (Microsoft Office)
  • Strong administration skills
  • Learner Management System knowledge – advantageous
  • Planning, organising & time management skills
  • Customer service skills and communication skills
  • Good phone etiquette
  • Liaise with stake holders in accordance too mandate
  • Self-motivated and able to adapt to changing environment
  • Work well under pressure

Key Tasks:

Coordinate daily training events:

  • Welcome learners
  • Coordinate tea and lunch breaks
  • Assist/deal with learner queries
  • Answering phone calls
  • Maintaining and updating manual and computerised filing and registration systems
  • Booking external training and admin related tasks
  • Assist in compiling and preparing reports and documents related to skills development/training activities
  • Provide administration support to the Regional Coordinator, Facilitators, Assessors and Moderators
  • Assist with Learnership administration
  • Assist with any other Skills Development administration (mandatory grant submissions, BBBEE reporting, etc.)
  • Prep administrative documents as per the QMS requirements
  • File relevant documentation, attendance registers, day to day training and other documents related to training.
  • Assisting in screening CVs and interviewing employed and unemployed learners for SETA funded Learnerships/Interventions
  • Assist/register learners on SETA systems. Comply with SETA QA requirements

Closing Date 02 October 2026

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Training Administrator • Cape Town, ZA