Retail Sales Team Lead

About the Role

Our client is looking for an experienced and motivated Retail Sales Team Lead to guide their sales associates in Randburg . In this role, you will be responsible for leading a team to achieve sales targets, providing exceptional customer service, and ensuring smooth daily operations. You will act as a mentor and coach to junior sales staff, fostering a positive and high-performing sales environment. This position requires a strong understanding of sales techniques, excellent leadership skills, and a passion for customer engagement, contributing to the store's success and upholding brand standards.

Key Responsibilities

• Lead and motivate a team of retail sales associates to meet and exceed sales goals.
• Provide ongoing coaching, training, and performance feedback to the sales team.
• Assist customers with product selection, provide expert advice, and close sales.
• Ensure the sales floor is well-maintained, organized, and visually appealing.
• Oversee daily operations, including opening and closing procedures, cash handling, and customer issue resolution.
• Collaborate with store management on staffing, scheduling, and inventory management.

Requirements

• Previous experience in a retail sales role, with demonstrated success in exceeding targets.
• Proven experience in a team lead, supervisor, or assistant manager position.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of sales techniques and customer relationship management.
• Ability to train and mentor team members effectively.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive base salary and performance-driven commission structure.
• Comprehensive medical and dental benefits package.
• Significant employee discounts on all products.
• Opportunities for career advancement and leadership development.
• A dynamic and collaborative team environment.

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