Assistant Retail Store Manager

About the Role

Our client is seeking a motivated and experienced Assistant Retail Store Manager to support the Store Manager in their Stellenbosch location. This role involves assisting with the day-to-day operations, leading the sales team, and ensuring a high standard of customer service. You will play a key role in driving sales, managing staff performance, and maintaining store presentation. This is a fantastic opportunity for an aspiring retail leader to gain valuable experience, develop management skills, and contribute to the success of a vibrant retail environment, fostering a customer-centric approach and supporting team growth.

Key Responsibilities

• Assist the Store Manager in all operational duties, including staff scheduling and performance monitoring.
• Supervise and motivate the retail sales team to meet and exceed sales targets.
• Provide exceptional customer service and handle escalated customer issues.
• Ensure compliance with store policies, procedures, and visual merchandising standards.
• Contribute to inventory management, including stock takes and loss prevention efforts.

Requirements

• Previous experience in a retail supervisory or management role.
• Strong leadership and team-building capabilities.
• Excellent customer service and communication skills.
• Proficiency in retail sales techniques and POS systems.
• Ability to work flexible hours, including weekends and evenings.

Benefits

• Competitive salary and performance incentives.
• Opportunities for professional development and career advancement.
• Generous employee discount on merchandise.
• A dynamic and supportive retail management team.
• Contribution to medical aid and retirement funds.

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