Job description
About the Role
Our client is seeking an organized and proactive Catering Supervisor to oversee event service operations in Stellenbosch . You will be responsible for leading service staff, ensuring flawless execution of catering services at events, and maintaining exceptional guest satisfaction. This role requires strong leadership capabilities, a keen eye for detail, and the ability to manage teams effectively in a fast-paced, dynamic event environment. You will be crucial in ensuring that every event meets our high standards for quality, presentation, and service.
Key Responsibilities
- Supervise and direct catering staff during event setup, service, and breakdown.
- Ensure all catering services are delivered according to event specifications and client expectations.
- Conduct pre-event briefings with staff, assigning duties and ensuring clear understanding of roles.
- Monitor food and beverage quality and presentation throughout service.
- Address and resolve any guest or staff issues promptly and professionally.
- Maintain inventory of service equipment and supplies, ensuring readiness for each event.
Requirements
- Proven experience in a supervisory role within the hospitality or catering industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
- Knowledge of food and beverage service standards and safety protocols.
- A commitment to providing outstanding customer service.
Benefits
- Competitive salary and potential for overtime pay.
- Opportunity to work with diverse and exciting events in the Stellenbosch region.
- Comprehensive training and professional development opportunities.
- A dynamic and supportive team environment.
- Staff meals provided during shifts.
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