Front of House Manager - Stellenbosch

Key Responsibilities

• Oversee the day-to-day front of house operations across the Wine Tasting Centre, Farm Shop and Restaurant.
• Ensure a consistently warm, professional and positive guest experience.
• Lead, manage and motivate the FOH team, including training, performance management and day-to-day supervision.
• Prepare and manage staff rosters and ensure appropriate staffing levels.
• Manage stock control, ordering and inventory across the relevant departments.
• Oversee and assist with sourcing new and interesting products for the Farm Shop.
• Maintain high standards of presentation, cleanliness and service.
• Handle guest queries, feedback and complaints professionally.
• Assist with the planning, coordination and hosting of small events and functions.
• Work closely with the kitchen, management and wider farm team to ensure smooth daily operations.
• Identify opportunities to improve service, sales and the overall guest offering.

Ideal Candidate

• Has proven FOH management experience, ideally within a restaurant, wine estate, boutique hospitality or similar environment.
• Is confident managing and leading a team.
• Is highly organised and able to multitask in a busy environment.
• Has excellent communication and interpersonal skills.
• Is hands‑on, proactive and willing to get involved in all aspects of the operation.
• Has strong attention to detail and high standards of service.
• Has an interest in food, wine, hospitality and retail.
• Is commercially minded, with an understanding of stock, ordering and cost management.
• Is comfortable hosting guests and small events.
• An interest in, or experience with, padel would be advantageous, given our wider offerings.

Package

• A competitive salary will be offered based on experience.
• A cottage on the farm may be included as part of the overall package for the right candidate.

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