Sales, Marketing And Reservations Executive - Luxury Property Group - Parktown | Lb

Head of Sales, Marketing and Reservations (EXCO Level) Location: Johannesburg Property Type: Luxury Hospitality Collection Salary: Negotiable depending on experience Kendrick Recruitment is seeking an accomplished and commercially driven Head of Sales, Marketing and Reservations to join the Executive Committee of a prestigious luxury hospitality collection. This is a senior strategic leadership opportunity for an experienced professional with a strong track record in revenue growth, market development, new business acquisition and luxury hospitality.

Requirements

• Minimum 10 years’ experience in senior commercial leadership roles


• Proven track record of leading sales teams and actively acquiring new business


• Demonstrated success in developing and executing commercial growth strategies


• Experience managing multi-functional, commercially focused teams


• Strong understanding of luxury hospitality, tourism or travel markets


• Experience managing commercial budgets, revenue targets and KPIs


• Proven ability to engage confidently at Executive and Board level


• Strong understanding of sales, digital and traditional marketing, reservations and revenue generation


• International market development experience advantageous


• Experience within luxury hospitality, safari, experiential travel or premium lifestyle brands advantageous


• Experience driving commercial transformation initiatives advantageous

Key Responsibilities

• Lead national and international sales teams and set clear commercial targets


• Develop and implement annual sales plans and market strategies


• Drive accommodation revenue, market share, new business acquisition and customer retention


• Oversee digital and traditional marketing strategies, including performance marketing, lead generation, CRM, SEO, PR and content


• Drive measurable direct booking growth and channel optimisation


• Lead the Reservations function, improving enquiry conversion, response times and booking performance


• Build and maintain strategic relationships with key trade partners and industry stakeholders


• Represent the collection at major industry events, trade shows, roadshows and sales missions


• Monitor commercial performance, marketing ROI and revenue results, implementing corrective action where required


• Identify new markets, partnerships and opportunities for commercial growth


• Develop a pipeline of potential investment opportunities in collaboration with senior leadership


• Provide market and guest insights to operational teams to ensure the collection remains aligned with evolving luxury travel trends

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