The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.
- Sales Performance & Strategy
- Achieve company sales targets for wholesaler key accounts.
- Develop and implement a comprehensive key account management strategy tailored to the South African market.
- Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
- Inventory & Procurement Management
- Ensure optimal stock levels across wholesaler channels to prevent stockouts.
- Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
- Stakeholder Engagement & Relationship Management
- Lead regular executive-level meetings to align on landing estimates and strategic priorities.
- Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
- Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
- Customer Service & Support
- Address customer queries promptly, providing exceptional customer care and support.
- Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
- Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
- Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
- Field Engagement & Team Collaboration
- Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
- Spend time in the field to support sales teams and strengthen customer relationships.
- Reporting & Strategic Input
- Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
- Implement action plans in accordance with the company’s marketing and sales strategy.
Job Description
The Key Account Manager (KAM) will be responsible for driving strategic growth and operational excellence across wholesaler key accounts. This role requires a dynamic individual with strong analytical, relationship-building, and execution capabilities.
- Sales Performance & Strategy
- Achieve company sales targets for wholesaler key accounts.
- Develop and implement a comprehensive key account management strategy tailored to the South African market.
- Conduct in-depth market and channel research & analytics to support accurate sales forecasting and strategic planning.
- Inventory & Procurement Management
- Ensure optimal stock levels across wholesaler channels to prevent stockouts.
- Facilitate timely procurement processes for designated customers to ensure uninterrupted order fulfillment.
- Stakeholder Engagement & Relationship Management
- Lead regular executive-level meetings to align on landing estimates and strategic priorities.
- Build and maintain strong relationships with wholesalers, associated pharmacy groups, and key pharmacy stakeholders.
- Personally engage with target clients including wholesalers, hospital groups, retail chains, buying groups, IPAs, and medical aids.
- Customer Service & Support
- Address customer queries promptly, providing exceptional customer care and support.
- Maintain a comprehensive database of targeted clients, enriched with insights and analytics.
- Sales & Marketing Alignment
- Ensure sales activities are aligned with marketing objectives through cross-functional collaboration.
- Support promotional initiatives including conferences, speaker programs, and other events as required by business and wholesaler needs.
- Field Engagement & Team Collaboration
- Collaborate with Regional Sales Managers and Commercial Sales Representatives to drive sales pull-through in line with individual wholesaler strategies.
- Spend time in the field to support sales teams and strengthen customer relationships.
- Reporting & Strategic Input
- Liaise with Regional Sales Manager, National Sales Manager, and Product Managers to identify and capitalize on business opportunities.
- Implement action plans in accordance with the company’s marketing and sales strategy.
Qualifications
Bachelors Degree and/or MBA Preferred
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Industries
Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Dr. Reddy's Laboratories by 2x
Get notified about new Key Account Manager jobs in Johannesburg, Gauteng, South Africa.
Johannesburg, Gauteng, South Africa $3,000.00-$3,500.00 2 months ago
Johannesburg, Gauteng, South Africa 1 week ago
Sales & Business Development Manager - 0629 - Johannesburg, South Africa
Johannesburg Metropolitan Area 1 week ago
Enterprise Sales Manager – Strategic SaaS Deals
Johannesburg, Gauteng, South Africa $3,000.00-$3,500.00 2 months ago
Johannesburg, Gauteng, South Africa 4 days ago
Johannesburg, Gauteng, South Africa 1 day ago
Brakpan, Gauteng, South Africa 3 days ago
Johannesburg, Gauteng, South Africa 1 week ago
Sales Manager - Butchery Industry I Johannesburg
Johannesburg, Gauteng, South Africa 4 days ago
Account Manager (Commericial & Industrial Solar - South Africa)
Johannesburg, Gauteng, South Africa 2 months ago
Sales and Credit Control Operations Manager - SPARK Schools
Johannesburg, Gauteng, South Africa 1 month ago
Sales and Credit Control Operations Manager - SPARK Schools Support Office
Johannesburg, Gauteng, South Africa 2 days ago
Johannesburg, Gauteng, South Africa 1 day ago
City of Johannesburg, Gauteng, South Africa 3 days ago
City of Johannesburg, Gauteng, South Africa 1 week ago
Contact Centre/ Head of Contact Centre Sales Manager
Midrand, Gauteng, South Africa 1 month ago
Account Marketing Manager, EMEA Field Marketing
Johannesburg, Gauteng, South Africa 2 months ago
Sandton, Gauteng, South Africa 6 days ago
Learning & Development Capabilities Manager, SA
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg, Gauteng, South Africa 1 week ago
Order Fulfillment Operations Manager (Web Sales)
Johannesburg Metropolitan Area 4 days ago
Global Indirect Tax Technology Sales Manager
Johannesburg Metropolitan Area 1 week ago
Divisional Manager: Environmental and Legal Services
Brakpan, Gauteng, South Africa 1 week ago
Johannesburg Metropolitan Area 6 days ago
Johannesburg, Gauteng, South Africa 1 week ago
Johannesburg Metropolitan Area 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
%20Ltd){kind=logo}