Case Manager - Social Services

About the Role

Our client is looking for a skilled and motivated Case Manager to join their social services team in Port Elizabeth . This position requires a proactive individual who can effectively assess client needs, develop comprehensive service plans, and coordinate the delivery of essential support services. You will work with a diverse client base, helping them overcome challenges related to housing, employment, health, and social integration. This role offers the chance to make a tangible difference in people's lives by empowering them to achieve stability and self-sufficiency within the Eastern Cape community, all while working within a structured and supportive organizational framework.

Key Responsibilities

• Conduct comprehensive assessments to identify client needs and eligibility for services.
• Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
• Coordinate and link clients with appropriate community resources and support services.
• Monitor client progress regularly and adjust service plans as needed.
• Maintain detailed case notes, client records, and prepare timely progress reports.
• Advocate on behalf of clients to ensure they receive necessary support and resources.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 2 years of experience in case management or a related social service role.
• Knowledge of social welfare programs, community resources, and referral networks in Port Elizabeth .
• Excellent assessment, planning, and problem-solving skills.
• Strong organizational and time management abilities.
• Effective communication and interpersonal skills for building client relationships.

Benefits

• Competitive salary and opportunities for annual review.
• Comprehensive medical aid and retirement benefits.
• Paid time off and sick leave.
• Professional development and training opportunities.
• A rewarding career path focused on community impact in Port Elizabeth .

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