Regional Retail Leader — Multi-Store Growth & Performance

About the Role

Our client is seeking a motivated and experienced Retail Team Leader to guide their team in Upington . This role focuses on leading day-to-day store operations, empowering team members, and ensuring outstanding customer service to drive sales performance. You will be instrumental in creating a positive and productive work environment, mentoring staff, and contributing to the store's overall success. This is a fantastic opportunity for an individual with a passion for retail and leadership to make a significant impact in the Northern Cape retail landscape.

Key Responsibilities

• Supervise and guide a team of retail associates, providing direction and support.
• Ensure excellent customer service is delivered at all times, addressing customer needs and concerns effectively.
• Assist in managing stock levels, including receiving, processing, and merchandising products.
• Drive sales initiatives and ensure targets for the team are met and exceeded.
• Maintain store standards, including cleanliness, organization, and visual merchandising.
• Support the store manager in operational tasks and employee development.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to motivate and lead a team effectively.
• Strong customer service skills and a commitment to delivering exceptional experiences.
• Good understanding of retail operations and sales processes.
• Excellent communication and interpersonal skills.
• Ability to work flexibly, including weekends and public holidays.

Benefits

• Competitive annual salary with potential for performance-based incentives.
• Generous employee discount on a wide range of products.
• Opportunities for career growth and further training.
• A supportive and team-oriented work environment in Upington .
• Be a key contributor to a thriving local retail business.

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