Job description
Duties:
- Ensure day-to-day maintenance of all buildings, facilities and equipment on the property, including accommodation, conference venues, spa, kitchens and public areas.
- Complete preventative maintenance tasks and schedules as set out by the Facilities Manager to reduce unplanned breakdowns and extend asset life.
- Respond promptly and efficiently to work orders and maintenance requests from the Facilities Manager, supervisors, other departments and guests.
- Maintain all maintenance records, work order documentation and related paperwork accurately and timeously.
- Inspect facilities and equipment regularly to identify, report and rectify maintenance needs proactively.
- Ensure that all work is performed safely, in accordance with company policies, Occupational Health and Safety requirements and hotel standards.
- Collaborate with other maintenance staff and departments to support smooth hotel operations and special projects.
Requirements:
- National Senior Certificate (Matric) or equivalent (Essential).
- A relevant trade test, apprenticeship, or technical certificate (e.g. electrical, plumbing, fitting and turning, building, carpentry) is desirable and will be an advantage.
- Additional short courses in Health and Safety, basic electrical work, plumbing or general maintenance will be advantageous.
- Valid driver’s license and own reliable transport (Essential).
- Minimum 3-5 years’ general maintenance, handyman or building services experience in a hotel, lodge, resort or similar environment is essential.
- Proven track record of multi-skilled work across at least two of the following: plumbing, basic electrical, carpentry, tiling, painting, mechanical plant support.
- Experience working in a guest-facing or service-oriented environment, with exposure to high service standards, will be an advantage.
- Practical skills in plumbing, electrical (basic), carpentry, painting and tiling; skim plaster and cornice work highly desirable.
- Ability to work confidently with power tools (drills, grinders, sanders, cutters, etc.) in a safe and controlled manner.
- Strong fault-finding and problem-solving skills in relation to building, equipment and plant issues.
- Ability to interpret basic technical drawings, layouts and equipment manuals.
- Effective time management, planning and prioritisation skills to handle multiple tasks and deadlines.
- Basic computer or handheld device literacy sufficient to receive, action and close work orders
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