To lead, manage, and grow high-performing teams within the Business Process Solutions (BPS) division. The Manager is responsible for overseeing the quality and efficiency of service delivery, strengthening client relationships, managing complex advisory engagements, and contributing to the strategic direction of the division. The role also plays a critical part in developing internal talent and driving continuous improvement in service lines and systems.
Job Description
Provide strategic oversight and leadership across BPS service lines, ensuring high-quality and timely delivery.
Act as the primary point of contact for key clients, managing expectations, ensuring satisfaction, and identifying growth opportunities.
Lead planning and execution of advisory engagements, including preparation and review of financial statements, management accounts, and advisory reports.
Allocate resources effectively, oversee team capacity, and manage project workflows to align with business priorities.
Implement quality assurance reviews on compilation and advisory files to ensure compliance with professional standards.
Mentor and coach junior and mid-level team members, driving a culture of excellence, accountability, and growth.
Lead process improvement initiatives to optimize operational delivery and client service experience.
Support the Division’s leadership in strategy execution, performance tracking, and client relationship development
Qualification
Registered CA(SA)
Must hold a relevant degree (e.g., BCom in Accounting, Finance, or related field).
Professional registration with one of the following: SAICA, SAIPA, AGA, CIMA.
Postgraduate qualification is an advantage
Experience
Completed Articles (SAICA/SAIPA or equivalent)
Minimum 3–5 years post-articles experience, with at least 2 years in a managerial capacity
Strong technical knowledge and practical application of accounting standards and advisory services
Experience managing teams and overseeing multiple client portfolios
Proficiency or working knowledge of systems such as: