HEAD OF PAYMENTS AND BANKING PRODUCTS

4Racing • Johannesburg, South Africa

1 day ago

Job description

SUMMARY:
To lead and optimise 4Racing’s digital payments and banking product ecosystem across all platforms in order to maximise customer conversion, transaction success rates, payment reliability, customer experience and commercial efficiency

POSITION INFO:

Job Responsibiltiies:

Develops, manages and optimises 4Racing’s payment product ecosystem to improve the customer experience, transaction performance and commercial outcomes
Develops and manages the digital payments and banking product strategy
Manages payment provider relationships and negotiates commercially favourable agreements that optimise payment performance and cost efficiency
Manages relationships with payment service providers (PSPs) and banking partners
Negotiates processing fees and commercial agreements
Oversees the successful integration, functionality and optimisation of payment systems and customer banking experiences across digital platforms
Oversees the integration of payment methods into betting and gaming platforms
Monitors, analyses and improves payment performance metrics and transaction outcomes across all payment channels
Analyses payment trends and transaction behaviours
Identifies root causes of payment failures or declines
Works with providers and technical teams to improve transaction performance
Develops payment performance dashboards and reporting
Ensures that payment operations are governed effectively, aligned to compliance requirements and supported through strong stakeholder engagement
Ensures that payment processes comply with regulatory and compliance requirements
Collaborates with Fraud, Risk and Compliance teams
Supports responsible gambling and AML-related payment controls

Qualifications:

Bachelor’s Degree (NQF Level 7) Business Management / Commerce / Information Systems / Finance. Computer Science / Digital Product Management / related field
7–10 years’ experience in Digital payments / Banking products / FinTech / Payment operations / Product management / eCommerce or transactional platforms / related field
Certifications in Payments / FinTech / Product Management / Project

KNOWLEDGE AND SKILLS:

Digital Payments Ecosystems
Payment Gateway Integrations
Product Management
Commercial Negotiation
Payment Analytics Transaction Monitoring
UX/UI Understanding
API and Integration Knowledge
Fraud and Risk Awareness
Financial and Commercial Acumen
Digital Customer Experience
Reporting and Dashboard Analysis
Regulatory and Compliance Knowledge

BEHAVIOURAL COMPENTENCIES:

Commercial Thinking
Analytical Thinking
Problem Solving
Strategic Thinking
Stakeholder Management
Negotiation Skills
Attention to Detail
Results Orientation
Adaptability
Innovation
Decision Making
Collaboration
Resilience
Accountability

It is 4Racing intention to promote equity (race, gender, and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

APPLICATIONS:

If you are interested in applying for this position and have the necessary qualification, experience, knowledge, and skills, please forward your cv including credentials to

Please note that applications are strictly submitted online.

Please consider your application unsuccessful if you have not received a response within three-weeks of submission.

Closing Date: 30 SEPTEMBER 2026

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