Operations Co-ordinator

We are currently looking for an Operations Coordinator who will be responsible for the effective day-to-day co-ordination of workshop and site operations. The role requires a hands-on individual who can schedule teams, allocate work, monitor productivity, communicate with customers, and ensure that jobs are completed within agreed deadlines.

MINIMUM REQUIREMENTS

• Grade 12 / Matric.
• Previous experience in an operations, coordination, supervisory, or team-leadership role.
• Experience in a technical, engineering, construction, workshop, maintenance or similar environment would be advantageous.
• Computer literate with good working knowledge of:
  • Microsoft Excel
  • Microsoft Word
  • Email
  • Scheduling/operational systems
• Good administration and organisational skills.
• Strong communication and customer-service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work under pressure and meet deadlines.

Roles & Responsibilities

• Daily scheduling of workshop and site teams
• Assigning jobs and managing workflow to ensure deadlines are met
• Coordinating with customers on job scheduling, progress updates and follow-ups
• Monitoring team timekeeping, attendance and daily output
• Conducting regular stock checks and flagging replenishment requirements
• Checking and logging vehicle condition and maintenance requirements
• Supporting performance monitoring and reporting to management
• 3-5 years of experience in operations co-ordination, workshop co-ordination, site supervision or team leadership.
• Experience managing technical or operational teams.
• Experience scheduling jobs and allocating resources.
• Experience dealing directly with customers.
• Experience monitoring employee attendance and productivity.