Retail Sales Consultant

This role is ideal for a retail-focused sales person who enjoys dealing with customers, solving problems, and working in a fast-paced environment where no two enquiries are exactly the same.

Duties / Key Responsibilities

• Assist customers in-store, telephonically, and through online enquiries with product advice and sales support
• Understand customer needs and recommend suitable plumbing, bathroom, tools, and equipment solutions
• Process sales orders, quotations, invoices, and payments accurately
• Provide excellent customer service from enquiry through to purchase
• Build strong relationships with regular customers and trade clients
• Maintain product knowledge across plumbing supplies, bathroom products, and related equipment
• Follow up on quotes and assist with converting enquiries into sales
• Handle customer queries, complaints, and product-related questions professionally
• Keep the showroom and sales area organised and well presented
• Work closely with the team to ensure smooth daily operations

Requirements

• Previous internal sales or retail sales experience is essential
• Experience in plumbing, bathroom products, hardware, tools, or a related industry will be highly beneficial
• Strong customer service and selling skills
• Fluency in English and Afrikaans
• Comfortable working retail hours:
  • Monday to Friday: 08h00 17h00
  • Every second Saturday morning
• Must live in Centurion or surrounding areas

Education

• Matric / Grade 12
• Additional sales, retail, or product-related training will be advantageous

Soft Skills

• Friendly, confident, and approachable with customers
• Good communication and listening skills
• Practical problem solver who enjoys helping people
• Reliable, organised, and able to manage multiple enquiries
• Team player with a positive attitude and strong work ethic

Salary
If you're confident that you fit the role, let's chat! The salary is open for discussion. It will be market related based on qualifications, skills, and experience.