We are seeking an experienced and detail-oriented Journey Management, Senior Project and Operations Administrator who thrives in a fast-paced environment. You will play a critical role in ensuring journey management projects are delivered on time, on budget, and in line with company safety and compliance standards. If you are organized, proactive, and able to balance both project and operational priorities, this role is for you.
What You Will Work On
Coordinate and manage scheduling for journey management projects, including meetings, travel arrangements, and resource allocation
Maintain detailed project documentation, including plans, reports, and correspondence
Track project progress and provide regular updates to stakeholders on milestones and deliverables
Liaise with internal teams and external vendors or partners to facilitate project activities
Support risk management efforts by ensuring journey plans comply with safety protocols and company standards
Prepare and distribute project status reports and summaries
Manage administrative tasks such as filing, data entry, and expense tracking
Assist in the development and improvement of journey management procedures and tools
Monitor project expenses to ensure adherence to budgetary constraints
Provide general administrative support to the project management team as required
Who You Will Work With
Project managers and operational leads
Internal teams across logistics, travel, and safety compliance
External vendors and service providers
Senior management and key stakeholders
What You Will Bring
5+ years in project administration or coordination, preferably within journey management, logistics, or travel
Strong organizational and multitasking skills, attention to detail, and excellent written and verbal communication
Proficiency in project management software and Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work independently while collaborating effectively within a team
Understanding of safety and compliance standards relevant to journey management is an advantage
Ability to handle confidential information with discretion
Education:
Certificate or diploma in Business Administration, Project Management, or a related field preferred
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Journey Management, Senior Project And Operations Administrator • Cape Town, Western Cape, ZA