Technical Administrator - Westlake

Key Results Area:

• Responsible for the co-ordination of Requests for Quotation (RFQs)
• Preparation and control of technical documentation
• Administration of Engineering Queries (EQs)
• Accuracy and integrity of technical data held in the company's Enterprise Resource Planning (ERP), document management systems and technical database
• Coordinate department workflow
• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency and the overall profitability of the business

Person Specification:

• Meticulous with a high degree of accuracy and attention to detail
• Strong communication and interpersonal skills
• Displays initiative, self -motivated and focussed on results
• Possess confidence and authority to obtain information and follow a task to completion
• Applies logic and commercial reason to decision making
• Able to manage competing priorities to commercial effect
• High degree of professionalism and confidentiality
• Accepts responsibility for own actions and the achievement of intended outcomes
• Effective in a team-based environment and in support of team objectives
• Available to work on a full-time flexible basis

Knowledge Skills and Experience:

• Grade 12 supported by demonstrated administrative experience in a technical, engineering or manufacturing environment
• At least 5 years' experience in a similar role ideally in the PCB/ electronics industry
• Familiarity with Computer Aided Manufacturing (CAM) software would be advantageous
• Quantifiable skills in document control and revision management
• Strong administrative and organisational skills
• Excellent written and spoken skills in English
• Proven customer service skills
• Advanced skills in MS Office suite
• Understanding of ERP systems

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