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Technical & Services - Technical & Services -Parts & Service Assistant
Position title
Field Service Technician M/F
Contract
Contractual hours
Full-time
The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.
Key Performance Areas:
(Essential Duties & Responsibilities)
- Servicing of material handling equipment.
- Maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment.
- Communicate what repairs are needed by advising customer and/or supervisor.
- Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises.
- Maintains a safe work environment by verifying vehicle safety device operations.
- Follow standards and procedures and in general complying with legal regulation.
- Updates job knowledge by participating in educational opportunities.
Profile
Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):
- Trade Qualification, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic.
- Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts
- General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
Required Certificates, Licenses, Registrations:
- Code 8 / EB driver's license
Job location
Job location
Africa, South Africa
Location
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