Dispatch and Receiving Manager

Are you ready to lead a crucial logistics operation within a dynamic food safety environment, ensuring seamless supply chain flow from inbound deliveries to dispatch? Our client, a reputable organization operating at the intersection of logistics, production, retail, and wholesale sectors, is seeking a dedicated Dispatch and Receiving Manager to oversee their KwaZulu-Natal facilities.

What You'll Do:

• Plan and supervise all inbound deliveries, including carcasses, primals, packaging, and dry goods, ensuring compliance with quality standards.
• Verify quantities, grades, temperatures, certificates, and supplier paperwork against purchase orders.
• Reject or quarantine non-conforming stock, raising discrepancies with procurement and suppliers.
• Label, batch, and store products correctly, maintaining cold chain integrity and accurate records for traceability.
• Build daily pick lists and supervise picking, packing, weighing, and loading processes.
• Coordinate delivery schedules, resolve issues with late or incomplete loads, and manage documentation such as delivery notes and proof of delivery.
• Prioritize retail and production needs, manage stock counts, and investigate shrinkage, short-dates, and temperature excursions.
• Work closely with production on yield and movement of by-products to optimise resources.
• Enforce FIFO/FEFO, monitor equipment like fridges and freezers, and elevate failures promptly.
• Apply HACCP standards, support audits, and ensure compliance with legal labelling and allergen regulations.
• Lead and motivate receiving and dispatch staff, manage rosters, train, and evaluate performance.
• Liaise with stakeholders across retail, production, sales, procurement, and accounts to ensure smooth operations.
• Continuously improve layouts, SOPs, and KPIs such as on-time dispatch and stock accuracy.

Requirements:

• Minimum of 3 years’ experience in logistics, preferably within the food industry.
• Strong understanding of temperature control, FIFO/FEFO, and food safety principles.
• Proficient with purchase orders, delivery notes, stock systems, and basic Excel/ERP skills.
• Proven leadership skills in managing small teams in a fast-paced, physical environment.
• Excellent numeracy, attention to detail, and problem-solving abilities.
• Experience with inventory management, ERP systems, and stock control.

Familiarity with the following:

• Food safety standards and regulations
• Cold chain management
• HACCP and prerequisite programs

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