Key Account Manager

Are you an experienced Key Account Manager who knows that great account management is about more than simply managing a client list?
Our client, a well-established Courier company based in Johannesburg, is looking for a dynamic individual to take ownership of key customer relationships and drive continued business growth.

Responsibilities:

• Manage and grow a portfolio of key courier & distribution accounts
• Build strong, long-term relationships with decision-makers
• Identify opportunities to upsell, cross-sell and grow revenue
• Drive client retention and exceptional service delivery
• Understand customer needs and provide commercially sound solutions
• Work closely with operations to ensure client expectations are met
• Monitor account performance, revenue and profitability
• Develop new opportunities within existing accounts

Requirements:

• Experienced in Key Account Management within courier, distribution or logistics
• Strong at building and maintaining senior-level client relationships
• Commercially aware without being purely sales-driven
• Excellent at managing multiple high-value accounts
• Proactive, solutions-focused and customer-centric
• Confident in negotiations, presentations and client meetings
• Passionate about delivering an exceptional client experience

In sending your CV, you confirm that you have read and understood our POPI Policy found on our website www.recruitech.co.za. Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise in the future, we will contact you and request your permission to submit your information