Used Vehicle Sales Manager

SUMMARY:

PRE-OWNED SALES MANAGER - Cape Town

An established automotive dealership is seeking an experienced and results-driven Pre-Owned Sales Manager to take full responsibility for the performance, profitability, stock management and sales operations of the Used Vehicle Department.

KEY RESPONSIBILITIES

• Drive pre-owned vehicle sales, gross profit and departmental profitability.
• Set and achieve monthly sales and profitability targets.
• Manage pre-owned vehicle stock, including stock ageing, pricing, vehicle mix and stock turn.
• Source quality pre-owned vehicles through trade-ins, auctions and vehicle purchases.
• Oversee accurate vehicle valuations and ensure market-related pricing.
• Manage vehicle reconditioning and ensure vehicles are showroom-ready.
• Lead, motivate, coach and develop the pre-owned sales team.
• Set individual and departmental targets and monitor performance.
• Assist with customer negotiations, complaints and after-sales requirements.
• Work closely with F&I to maximise finance penetration and value-added products.
• Ensure compliance with company policies and relevant regulations.
• Monitor and report on departmental KPIs, sales trends, stock movement and conversion rates.
• Work with marketing to ensure vehicles are accurately and effectively advertised.
• Collaborate with New Vehicle Sales, Service, Parts, F&I, Finance and Administration.

POSITION INFO:

MINIMUM REQUIREMENTS

• Proven experience as a Pre-Owned / Used Vehicle Sales Manager or similar senior automotive sales role.
• Strong automotive dealership experience.
• GWM/Haval experience is highly advantageous.
• Strong knowledge of pre-owned vehicle sales, valuations, pricing, stock management and profitability.
• Proven track record of achieving sales and gross profit targets.
• Previous experience managing and developing a sales team.
• Strong understanding of vehicle acquisition and trade-in processes.
• CMS experience is essential.
• Valid Code 8 driver’s licence.
• Excellent leadership, communication and negotiation skills.
• Strong commercial awareness and customer-service orientation.

KEY PERFORMANCE AREAS

• Units Sold
• Gross Profit per Unit
• Total Gross Profit
• Stock Turn
• Average Days in Stock
• Aged Stock
• Reconditioning Costs
• Finance Penetration
• Customer Satisfaction
• Sales Conversion