Business Analyst - JHB (Hybrid)
A leading and forward-thinking fintech company is seeking a dynamic Business Analyst to join their team in Johannesburg, GP.The company operates across insurance, telecommunications, and digital payments, driving accessibility and inclusion through technology. You’ll play a central role in crafting intelligent, user-centered systems and process enhancements, empowering communities across Africa.
Responsibilities
Analyse and document current business systems and operational processes.
Facilitate discovery workshops and gather requirements from stakeholders.
Design process flows, user journeys, BPMN diagrams, and UML models.
Write functional specs, user stories, and clear documentation.
Collaborate with developers, QA, and UAT teams to validate features.
Support CI/CD pipeline implementation and DevOps practices.
Identify inefficiencies and propose scalable, creative solutions.
Provide training and ongoing support to end users and internal teams.
Requirements
A tertiary qualification in Computer Science, Information Systems, Engineering, or similar.
4+ years of experience in a Business Analyst or similar role.
Strong problem-solving, documentation, and communication skills.
Experience with Agile methodologies and cross-functional product teams.
Proficiency in business analysis tools, BPMN/UML, user journey design, and functional test planning.
Knowledge of ERP systems and fintech platforms (advantageous).
Understanding of APIs, system integration, and software architecture.
Familiarity with authentication and authorization principles.
Our client is offering a highly competitive salary for this role based on experience.
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