Front Office Service Ambassador
Front Office Service Ambassador Ejobdesign Stellenbosch, Cape Winelands District, South Africa
Oude Werf Hotel
(Permanent Contract)
People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.
The receptionist is responsible for delivering a welcoming and professional first impression to guests. Duties include managing front desk operations such as guest check-ins and check-outs, handling reservations (phone and walk-in), assisting with the switchboard, and attending to guest needs promptly. The receptionist also supports administrative tasks, maintains the reception area’s presentation, and ensures compliance with financial procedures related to petty cash and floats.
Requirements:
- – Matric
- – Hospitality-related Tertiary Qualification (advantageous)
- – 2 years’ Experience as a Front Office receptionist in hospitality environment
- – Work across multiple functions (luggage handling, drive, reception etc.)
- – Computer literate, including MS Office and 2 years’ experience in Opera Cloud
- – Excellent communication and interpersonal skills
- – Ability to multitask and prioritize efficiently
- – Proficient in office and reservation systems (e.g., MS Office, Opera Cloud)
- – Organized, professional, and detail-oriented
We offer:
- – An empowering environment.
- – 21 working days leave per annum
- – Other company benefits
- – Training and development opportunities
Preference will be given to candidates who meet the requirements of our Employment Equity Plan
#J-18808-Ljbffr