Debtors Administrator

SUMMARY:
Our client in George is seeking an experienced and confident Debtors Administrator to join their team. The successful candidate will have a strong background in debtors administration and collections, excellent Excel skills and experience working on Sage.
This role requires someone who is comfortable dealing directly with customers regarding outstanding accounts and payments. The ideal candidate will have a strong personality, professional communication style and the confidence to deal firmly and appropriately with difficult or challenging customers.

POSITION INFO:
Description:

• Full management of the company’s debtors book.
• Prepare and issue accurate customer invoices and statements.
• Allocate and reconcile customer payments.
• Monitor outstanding accounts and follow up overdue payments.
• Make regular telephone and email collections.
• Maintain accurate debtor records and account information.
• Investigate and resolve customer account queries and discrepancies.
• Ensure customer accounts are kept up to date.
• Prepare regular age analysis and outstanding debtor reports.
• Escalate long-outstanding or problematic accounts when required.
• Assist with credit control and credit-limit monitoring.
• Maintain accurate records of all collection activities.
• Liaise with customers regarding payment arrangements.
• Assist with month-end debtor reconciliations and reporting.
• Work closely with management to improve collections and maintain healthy cash flow.

Requirements:

• Matric / Grade 12.
• Proven debtors administration experience is essential.
• Strong background in debtors and collections.
• Previous experience dealing directly with customers regarding outstanding accounts.
• Sage experience is essential.
• Strong Excel skills are essential.
• Good numerical and reconciliation abilities.
• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Good written and verbal communication skills.
• Confident and professional when dealing with customers.
• Strong personality with the ability to handle difficult or challenging customers.
• Firm, persistent and results-oriented approach to collections.
• Ability to work independently and meet deadlines.
• Previous experience in a high-volume debtors environment will be advantageous.

Please note only candidates that meet the minimum requirements will be considered.

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