Process and submit warranty claims to manufacturers accurately and within required timeframes
Verify warranty eligibility and ensure all supporting documentation is complete
Cost and audit job cards in accordance with manufacturer and dealership requirements
Follow up on outstanding and rejected warranty claims
Reconcile warranty receivables and maintain accurate records
Liaise with Service Advisors, Technicians, and Manufacturer Representatives regarding warranty matters
Ensure compliance with manufacturer warranty policies and procedures
Produce warranty-related reports as required by management
Minimum Requirements:
Grade 12 / Matric
Previous experience as a Warranty Clerk within a franchised motor dealership
Solid knowledge of automotive warranty claims processes and job card costing
Experience working on dealership management systems
Strong administrative and organizational skills
Excellent attention to detail and accuracy
Ability to work independently and meet deadlines
Motor Industry experience Essential!
Personal Attributes:
Energetic and proactive
Strong communication and interpersonal skills
Highly organized and efficient
Ability to work under pressure in a fast-paced dealership environment
Team player with a customer-focused approach
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful. Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 week from advertising.
Create a job alert for this search
Automotive Vehicle Dealership Warranty Clerk - Gauteng, Kempton Park • Johannesburg, South Africa