IT Administrator

SUMMARY:

We are looking for a skilled and proactive Mid-Level IT Administrator to join our growing technical operations team. This role is ideal for an experienced IT professional with a strong background in infrastructure, networking, security, and systems administration.
The successful candidate will be responsible for managing, maintaining, and securing a diverse technology environment that includes cloud platforms, cybersecurity solutions, virtualization infrastructure, servers, firewalls, wireless networks, Linux systems, access control technologies, and CCTV platforms.
This position requires a hands-on individual with excellent troubleshooting skills, a security-focused mindset, and the ability to support multiple systems while contributing to ongoing infrastructure projects and operational improvements.

POSITION INFO:

Key Responsibilities

• Administer and support Google Workspace, including user management, security policies, MFA, and email services.
• Manage Microsoft 365, Microsoft Entra ID, Active Directory, DNS, DHCP, Group Policy, and Windows Server environments.
• Configure and maintain FortiGate firewalls, VPNs, network security policies, and cloud-based security services.
• Administer Mimecast email security, compliance, and threat protection solutions.
• Manage and maintain VMware virtual infrastructure and virtual machines.
• Deploy, manage, and troubleshoot Linux servers (Ubuntu and Debian).
• Support UniFi wireless networks, including access points, VLANs, guest networks, and performance optimization.
• Maintain and support access control and CCTV systems.
• Perform system monitoring, patching, backups, disaster recovery testing, and preventative maintenance.
• Provide Level 2 and Level 3 technical support and resolve complex infrastructure incidents.
• Assist with IT projects, migrations, upgrades, onboarding, and offboarding activities.
• Maintain accurate technical documentation and implement security best practices.

Minimum Requirements

Experience

• Minimum 5 years' experience in IT Administration, Systems Engineering, or Infrastructure Support.
• Proven experience supporting enterprise IT environments.

Technical Skills

• Google Workspace Administration
• Microsoft 365 & Microsoft Entra ID
• Active Directory & Windows Server
• FortiGate Firewalls & VPN Technologies
• Mimecast Administration
• VMware vSphere / ESXi
• Linux Administration (Ubuntu & Debian)
• UniFi Wireless Networking
• TCP/IP, VLANs, DNS, DHCP, Routing & Switching
• Cybersecurity and Identity Management

Advantageous Certifications

• Fortinet FCP / FCSS
• Microsoft Azure Administrator
• Microsoft Identity & Access Administrator
• VMware Certified Professional (VCP)
• CompTIA Security+ or Network+
• Linux Professional Institute (LPI)
• Google Workspace Certification

Key Competencies

• Strong troubleshooting and analytical skills
• Excellent communication and customer service orientation
• Security-focused mindset
• Ability to work independently and manage multiple priorities
• Strong documentation and organizational skills
• Proactive approach to problem-solving and continuous improvement
• Ability to perform effectively under pressure