Facilitator I (P8) (Division for Teaching Excellence: Centre for Academic Planning and Quality

Job Description:

• The Centre for Academic Planning and Quality Promotion forms part of the Division for Teaching Excellence (DTE). The Centre promotes the strategic alignment of academic planning with the UJ mission and national requirements regarding programmes and qualifications. The Centre provides support for the planning of new programmes and is responsible for facilitating the internal and external quality assurance process for programmes and quality reviews.
• The Centre supports the management and review of existing programmes in line with institutional and national policy. The successful candidate will contribute to the fulfilment of the Centre’s responsibilities and ensure that its business is conducted efficiently and in line with legislative and policy requirements. The Centre is seeking a qualified and experienced professional who will demonstrate capacity in terms of its operational requirements and deliver appropriate support to academic and administrative staff, and relevant University structures, on quality assurance activities both internally and externally. The incumbent will advise and render support to faculties in all aspects of programme development and/or review and work closely with academic staff. The incumbent will be required to provide advice on meeting the internal and external regulatory requirements to offer new programmes.

Responsibilities:

As a Facilitator in the Centre for Academic Planning and Quality Promotion the incumbent will be required to:

• Assist with applications to the regulatory bodies for PQM clearance, accreditation and registration.
• Maintain records of correspondence with regulatory and other relevant bodies.
• Maintain programme tracking on the management information system – internal and external processes.
• Assist with systems development and contribute to the revision and updating of the Centre’s manuals, guidelines, and programme- or process-related documents.
• Assist faculties during the development process of new programmes (whole and short learning programmes) and participate in programme review processes as needed.
• Facilitate staff development sessions as required.
• Administer the activities of the Programme Working Group.
• Collaborate with Central Academic Administration and other staff on programme- and Centre-related matters.
• Participate in engagements with higher education institutions and regulatory bodies.
• Participate in policy development and review.
• Conduct data analysis and preparation of reports for governance and management structures.
• Assist with quarterly and annual reporting.
• Organise meetings, workshops and other engagements as required and assist with logistical arrangements for conferences and other activities.
• Liaise with stakeholders in the quality assurance processes and provide timeous, accurate responses.
• Assist with development, monitoring, maintenance and revision of the Centre’s module content and discussion forum on the learning management system.
• Assist with projects and activities of the Centre and Division and participate in benchmarking as required.
• Monitor incoming mail and respond on the Centre’s central email account.
• Accurate record-keeping in the Centre’s central database.
• Perform any other duties delegated by the line manager/Director as required for the Centre.

Minimum requirements

• A Bachelor’s Degree (NQF 7) in Education, Management, Social Sciences or a cognate field.
• A minimum of two (2) years’ experience in working in higher education.
• Knowledge and understanding of the university context and university systems.
• Working knowledge of the internal and external environments of higher education, with specific reference to quality assurance and the processes undertaken within universities to support academic programme development towards final approval.
• Knowledge of working with regulatory body requirements as they pertain to programmes and the requirements for registration of qualifications on the NQF (DHET, CHE, SAQA).

Recommendations:

• A Postgraduate qualification (NQF 8) in a relevant field.
• Experience of facilitating staff capacity development workshops, particularly on online university systems and quality assurance processes.
• In-depth understanding of academic planning, quality assurance, and policy implementation in higher education institutions.
• Experience in organising meetings, i.e. preparing the agenda, minute-taking, etc.

Competencies and Behavioural Attributes:

• Personal qualities of integrity, ethical and professional conduct, sound judgement, and interpersonal skills.
• Excellent written and oral communication skills in English.
• Ability to adapt to changing needs in the work environment.
• Critical thinking skills and ability to make decisions as appropriate.
• Self-management, high level of independent work and ability to work as part of a team.
• Ability to use technology and advanced knowledge of Microsoft Office applications.
• Ability to liaise effectively with stakeholders.
• Adherence to deadlines.
• Attention to detail.
• Project management skills.
• Organisational skills.

Deadline:25th September,2026