National Sales Manager

Key Responsibilities

• Build, manage, and strengthen long-term relationships with key clients nationwide.
• Serve as the primary escalation point for client queries, concerns, and service-related matters.
• Identify opportunities for account growth, cross-selling, and upselling of services.
• Develop and implement client retention strategies to enhance customer loyalty and reduce churn.
• Conduct regular client meetings and business reviews to assess performance and identify improvement opportunities.
• Collaborate with internal teams to ensure the successful delivery of products and services.
• Prepare and present account performance reports, business reviews, and strategic recommendations.
• Monitor market trends, competitor activity, and customer feedback to identify growth opportunities.
• Negotiate and manage client agreements and service-related contracts.
• Support business development and client acquisition initiatives.
• Maintain accurate records of client engagements, opportunities, and account activities within CRM systems.
• Mentor and support junior team members while promoting best practices in client relationship management.

Minimum Requirements

Qualifications & Experience

• Proven experience in Client Relationship Management, Key Account Management, Sales Management, or a similar client-facing role.
• Demonstrated success in managing high-value client relationships and growing customer accounts.
• Experience developing and implementing client retention and account growth strategies.
• Proven ability to negotiate and manage commercial agreements.
• Experience managing stakeholder relationships across multiple levels of an organization.
• Previous leadership or mentoring experience will be advantageous.

Skills & Competencies

• Strong client relationship and stakeholder management skills.
• Excellent communication, presentation, and negotiation abilities.
• Commercially minded with strong business acumen.
• Strong analytical and problem-solving skills.
• Ability to identify and capitalize on growth opportunities.
• Proficiency in CRM systems and reporting tools.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating effectively with cross-functional teams.
• High level of professionalism and customer focus.

Apply now!