Senior Debtors Administrator

A well-established manufacturing company within the medical industry is seeking a Senior Debtors Controller to manage and maintain the company’s local and foreign debtors’ book.

The successful candidate will be responsible for ensuring customer accounts are accurately maintained, reconciled and collected within agreed payment terms, while also handling customer queries and working closely with the Sales and Accounts teams.

Due to the nature of the company’s client base, fluency in Afrikaans is essential.

Key Responsibilities

• Process and allocate daily customer payments on Navision.
• Maintain and reconcile local and foreign customer accounts.
• Handle customer statements, account queries and disputes.
• Monitor overdue accounts and follow up on outstanding payments via telephone and email.
• Send overdue notices and place accounts on hold when required.
• Assist with payment arrangements and follow up on breached agreements.
• Identify accounts requiring legal collection and arrange handover to attorneys.
• Liaise with Sales regarding COD customers and accounts on hold.
• Open new customer accounts and maintain accurate customer information.
• Check and post Sales Return Orders.
• Prepare monthly debtors age analysis and related management reports.
• Identify and escalate collection risks and long-outstanding accounts.
• Assist with annual audit requirements and general Accounts administration.
• Provide support with reception, stock counts and other Accounts duties when required.

Minimum Requirements

• Grade 12.
• Bookkeeping, Accounting or relevant tertiary qualification advantageous.
• Previous experience in a full Debtors Administration role, including cashbooks.
• Experience within an accounting and customer service environment.
• Navision experience advantageous.
• Good MS Office skills.
• Afrikaans and English communication skills.
• Strong reconciliation, numerical and administrative ability.
• Confident in dealing with customers regarding overdue accounts and collections.
• Good negotiation, problem-solving and follow-up skills.
• High attention to detail and ability to work independently.
• Able to work under pressure and meet deadlines.
• Knowledge of debt collection procedures and relevant legislation.